1111bk Privacy Policy
Your privacy matters to us. This Privacy Policy explains what personal data 1111bk collects from players in Bangladesh, how that data is used and stored, and the rights you hold over your information. We are committed to handling your data with transparency and care.
Our Privacy Principles
These six principles guide every decision 1111bk makes about collecting, processing, and safeguarding player data on our platform.
Transparency First
We tell you clearly what data we collect and why we collect it — before we collect it. There are no hidden data practices at 1111bk. Every category of data we hold about you is described in full in this Privacy Policy, and you may request a complete copy of your personal data at any time.
Data Minimisation
1111bk collects only the personal data that is strictly necessary to provide you with a safe, personalised, and legally compliant gaming experience. We do not collect data speculatively or for purposes unrelated to the operation of the 1111bk platform and the services it offers to players in Bangladesh.
Secure Storage
All personal data stored by 1111bk is protected using industry-standard encryption both at rest and in transit. Access to player data is restricted to authorised personnel on a strict need-to-know basis. We conduct regular internal reviews of our data storage and access control procedures.
No Data Selling
1111bk does not sell, rent, or trade your personal data to third-party advertisers or data brokers under any circumstances. Data shared with third parties is limited to service providers who process it strictly on our behalf and under binding contractual obligations to keep it secure and use it only as directed.
Your Control
You have meaningful rights over your personal data held by 1111bk: the right to access, rectify, restrict processing, and in certain circumstances request deletion of your data. You may also withdraw consent for marketing communications at any time from within your account preferences or by contacting our support team.
Defined Retention
We do not hold personal data indefinitely. Retention periods are set according to the purpose for which the data was collected, legal obligations (particularly anti-money-laundering record-keeping requirements), and our legitimate business interests. When data is no longer needed, it is securely deleted or anonymised.
1. Data Controller Information
For the purposes of this Privacy Policy, the data controller responsible for the personal data of players using the 1111bk platform is the entity operating the website at https://1111bk.vip ("1111bk", "we", "us", "our"). As the data controller, 1111bk determines the purposes and means of processing personal data collected through the platform.
The 1111bk platform is operated for players based in Bangladesh. This Privacy Policy is written in English and governs data processing activities carried out in connection with the provision of online casino, sports betting, and card game services to Bangladeshi players.
If you have any questions or concerns about how 1111bk handles your personal data, or if you wish to exercise any of the data rights described in this Policy, please contact us at [email protected]. We aim to respond to all data-related enquiries within 5 business days of receipt.
This Privacy Policy should be read alongside the Terms & Conditions and the Responsible Gaming Policy, both of which are incorporated by reference into the complete agreement between you and 1111bk.
2. Information We Collect
1111bk collects personal data from players through several channels: directly from you when you register an account or contact support; automatically through your use of the platform; and in limited cases from third-party sources such as payment providers and identity verification services. The categories of data we collect are described below.
2.1 Registration and Identity Data
When you create a 1111bk account, we collect the personal information you provide during the registration process. This includes:
- Full legal name
- Date of birth (used to verify you are aged 18 or above)
- Mobile phone number (used as your primary contact and account identifier)
- Email address (used for account notifications and support communications)
- Username and encrypted password
- Residential address (collected at KYC verification stage)
2.2 Identity Verification (KYC) Documents
As part of our Know Your Customer (KYC) obligations, we may request copies of government-issued identity documents. Acceptable documents include a National Identity Card (NID), passport, or driving licence. We may also request proof of address such as a recent utility bill or bank statement. These documents are used solely for the purpose of verifying your identity and age, and for meeting our anti-money-laundering compliance requirements.
2.3 Financial and Transaction Data
We collect data about all financial transactions you conduct on the 1111bk platform, including deposits, withdrawals, wagers placed, winnings credited, and bonus activity. We record the payment method used for each transaction (for example, bKash mobile number, Nagad account reference, or bank account details). We do not store full payment card numbers or mobile banking PINs on our systems.
2.4 Technical and Usage Data
When you access the 1111bk platform, our systems automatically collect certain technical data, including your IP address, device type and operating system, browser type and version, session timestamps, pages visited, games played, and betting history. This data is used for platform security, fraud prevention, and improving the overall player experience.
2.5 Communications Data
If you contact 1111bk through our live chat, email support, or any other channel, we retain records of those communications, including the content of messages and the timestamps of interactions. This allows us to maintain an accurate history of any disputes or support requests and to provide consistent service across interactions.
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Name, date of birth, NID number | Registration form, KYC submission |
| Contact Data | Mobile number, email address | Registration form |
| Financial Data | bKash number, transaction history | Deposit / withdrawal process |
| Technical Data | IP address, device ID, browser | Automatic collection on login |
| Usage Data | Games played, bet amounts, session duration | Platform activity logging |
| Communications Data | Support chat logs, email threads | Customer support interactions |
3. How We Use Your Data
1111bk uses the personal data we collect for the following purposes. Each purpose is tied to a specific legal basis, which is described in Section 4 of this Policy.
3.1 Account Management and Service Delivery
We use your registration and identity data to create and manage your player account, authenticate your logins, process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and partner banks, and to ensure your account reflects your correct balance and transaction history at all times. Without this processing, we cannot provide you with access to the 1111bk platform.
3.2 Age Verification and KYC Compliance
1111bk is committed to preventing underage gambling. We use date-of-birth data and KYC documentation to verify that all players are aged 18 or above before permitting access to real-money features of the platform. This processing is a legal and regulatory obligation that 1111bk cannot waive.
3.3 Fraud Prevention and Security
Technical and usage data — including IP addresses, device identifiers, and betting patterns — is analysed by our security systems to detect and prevent fraudulent activity, money laundering, multi-accounting, and other forms of platform abuse. Where suspicious activity is detected, we may suspend an account pending investigation and, where required, share relevant data with law enforcement authorities.
3.4 Responsible Gaming Monitoring
We use player usage data and betting history to monitor for behavioural indicators that may suggest a player is experiencing gambling-related harm. Where such indicators are identified, 1111bk may reach out proactively to offer responsible gaming tools such as deposit limits, time-out periods, or self-exclusion. This processing reflects our commitment to player welfare.
3.5 Personalisation and Platform Improvement
Usage and preference data is used to personalise your experience on the 1111bk platform — for example, by surfacing games relevant to your play history or displaying promotions applicable to your account tier. We also use aggregated and anonymised usage data to identify areas of the platform that can be improved.
3.6 Marketing Communications
Where you have opted in to receive marketing communications, we use your contact data and preference profile to send you information about relevant 1111bk promotions, seasonal offers (such as BPL, IPL, T20 World Cup, and Eid campaigns), and platform updates. You may withdraw your consent for marketing communications at any time without affecting the other services provided to your account.
3.7 Legal and Regulatory Compliance
We process certain categories of personal and financial data to meet obligations under applicable anti-money-laundering regulations, fraud prevention frameworks, and record-keeping requirements. This includes retaining transaction records for a defined minimum period as set out in Section 7 of this Policy.
4. Legal Basis for Processing
1111bk processes personal data under the following legal bases, depending on the category of data and the purpose for which it is processed:
- Contractual necessity: Processing that is required to fulfil the contract between you and 1111bk — for example, creating your account, processing your deposits and withdrawals, and settling your bets.
- Legal obligation: Processing that is required to comply with applicable laws and regulations, including age verification, KYC identity checks, and anti-money-laundering record retention.
- Legitimate interests: Processing carried out for 1111bk's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement — provided that those interests are not overridden by your rights and interests.
- Consent: Processing that is based on your freely given, specific, and informed consent — for example, the sending of marketing communications. Where consent is the legal basis, you have the right to withdraw it at any time.
Where 1111bk relies on legitimate interests as the legal basis for a particular processing activity, we have conducted an assessment to confirm that our interests are proportionate and do not unreasonably override your data protection rights. You may request information about any such assessment by contacting our support team.
5. Data Sharing and Disclosure
1111bk may share your personal data with the following categories of third parties, strictly as described below:
5.1 Payment Service Providers
To process your deposits and withdrawals, we share necessary transaction data with our payment partners, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. These providers receive only the data required to execute the specific transaction and are contractually prohibited from using it for any other purpose.
5.2 Identity Verification Providers
We use third-party identity verification services to assist with KYC checks. These providers process identity documents and biometric data strictly to confirm the identity and age of players, and are bound by data processing agreements that restrict further use of the data.
5.3 Game Technology Providers
Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive certain technical data (such as a player session token) to deliver their game content within the 1111bk platform. These providers do not receive full player identity profiles and process data strictly within the scope of their service agreements.
5.4 Legal and Regulatory Authorities
1111bk may disclose personal data to law enforcement agencies, regulatory bodies, or other public authorities where required to do so by law, court order, or in response to a lawful request. We will notify you of any such disclosure where we are legally permitted to do so.
5.5 Business Transfers
In the event of a merger, acquisition, or sale of all or part of 1111bk's business, player data may be transferred to the acquiring entity as part of that transaction. We will notify affected players before their data is transferred and becomes subject to a different privacy policy.
7. Data Retention
1111bk retains personal data for as long as is necessary to fulfil the purpose for which it was collected, to comply with applicable legal obligations, and to resolve any disputes that may arise. The following general retention periods apply:
- Account and identity data: Retained for the duration of your account and for a minimum of 5 years following account closure, to meet anti-money-laundering record-keeping requirements.
- Transaction records: Retained for a minimum of 5 years from the date of each transaction, in accordance with financial record-keeping obligations.
- KYC documents: Retained for the duration of your account and for a minimum of 5 years following account closure.
- Communications records: Support interactions and dispute records are retained for a minimum of 2 years from the date of the last interaction.
- Usage and technical data: Retained for up to 24 months in identifiable form, after which it is anonymised or deleted.
- Marketing preference data: Retained until you withdraw consent for marketing communications or close your account.
When the applicable retention period expires, personal data is securely deleted from our active systems and any backup archives are purged on the next scheduled backup rotation cycle. Where full deletion is not technically feasible for a specific data category, we will anonymise the data so that it can no longer be associated with you as an individual.
8. Your Data Rights
As a player on the 1111bk platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected]. We will respond to all valid requests within 5 business days of receipt.
- Right of Access: You may request a copy of the personal data we hold about you. We will provide this in a structured, commonly used, and machine-readable format where technically feasible.
- Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it. You may update certain data directly within your account settings.
- Right to Erasure: In certain circumstances — for example, where data is no longer necessary for the purpose it was collected — you may request that we delete your personal data. This right does not apply where we are required to retain data to comply with a legal obligation.
- Right to Restrict Processing: You may request that we limit the way we use your personal data in certain circumstances, for example where you contest the accuracy of the data or object to a specific processing activity.
- Right to Data Portability: Where processing is based on your consent or on contractual necessity, you may request a copy of your data in a portable format for transfer to another service provider.
- Right to Object: You may object to processing based on legitimate interests, including profiling for direct marketing purposes. Where you object to marketing, we will cease marketing communications immediately.
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
Please note that some rights are subject to conditions and exceptions under applicable law. Where we are unable to fulfil a request in full, we will explain the reason for any limitation in our response.
9. Data Security Measures
1111bk implements a layered set of technical and organisational security measures to protect player data against unauthorised access, accidental loss, disclosure, or destruction. Key security measures include:
- SSL/TLS Encryption: All data transmitted between your device and the 1111bk platform is encrypted using industry-standard SSL/TLS protocols, preventing interception by third parties during transmission.
- Encryption at Rest: Sensitive personal data stored on 1111bk servers — including identity documents and financial records — is encrypted at rest using strong encryption standards.
- Access Controls: Access to player data is restricted to authorised 1111bk personnel on a strict need-to-know basis. Access privileges are reviewed regularly and revoked immediately upon a staff member's departure.
- Fraud Detection Systems: Automated systems monitor platform activity in real time to detect unusual patterns that may indicate a security breach, account takeover, or fraudulent transaction.
- Secure Password Storage: Player passwords are stored in hashed and salted form. 1111bk does not store plaintext passwords and cannot retrieve your password — only reset it.
- Regular Security Reviews: 1111bk conducts regular internal security assessments and works with external advisors to identify and remediate vulnerabilities in our platform infrastructure.
Despite these measures, no system connected to the internet can be guaranteed to be completely secure. In the event of a data breach that is likely to result in a risk to your rights and interests, 1111bk will notify affected players without undue delay via their registered contact details and will take immediate steps to contain and investigate the breach.
You also play an important role in keeping your account secure. You should use a strong, unique password for your 1111bk account, never share your login credentials with any third party, and contact us immediately at [email protected] if you suspect your account has been accessed without your authorisation.
10. Updates to This Policy
1111bk reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or the services we offer. The effective date at the top of this Policy indicates when the current version came into force.
Where a material change is made to this Privacy Policy — for example, a change in the categories of data collected, the purposes for which data is processed, or the third parties with whom data is shared — 1111bk will notify registered players via the email address associated with their account at least 7 days before the revised Policy takes effect.
For minor or non-material changes (such as clarifications of existing language, corrections of typographical errors, or updates to contact information), the revised Policy will be published at https://1111bk.vip/privacy-policy and will take effect immediately upon publication. We encourage you to review this page periodically to remain informed about how 1111bk protects your personal data.
By continuing to use the 1111bk platform after the effective date of any revision to this Privacy Policy, you acknowledge and accept the revised terms. If you do not accept the revised Policy, you must stop using the platform and may close your account by contacting us at [email protected].
Have Questions About Your Privacy?
Our support team is available around the clock. You can also review our full Terms & Conditions, explore our Responsible Gaming tools, or head to the FAQ for quick answers.